Contact Center Agent The Contact Center Agent provides assistance and guidance for members in a variety of areas through the remote branch experience. The Contact Center Agent primarily handles inbound calls, and may conduct transactions, answer routine account questions, and resolve issues to ensure excellent service for members who utilize telephone, secure messaging, or chat banking options at Alabama ONE. Utilize phone system, text, chat, and secure messaging systems to assist members with a wide variety of banking needs. Provides guidance and information to members regarding products and services. Participates in ongoing learning and development to maintain knowledge base of AOCU policies, procedures, and processes. Other duties as assigned. High School Diploma or GED and previous customer service or call center experience are required. The ideal candidate will be passionate about providing exceptional, professional customer service. Must be able to communicate effectively verbally and in writing. High technical proficiency, and the ability to operate various computer systems. Experience working in a financial institution is strongly preferred. This position location will vary: Birmingham Tuscaloosa Montgomery Linden Southside McIntosh Alabama One Credit Union
...Term Disability InsuranceHealth Insurance (Single & Family Plan)Generous Paid Time Off ProgramOpen PositionsPosition: Nursing Home AdministratorLocation: WaukeshaJob Id: 860# of Openings: 1Help shape the future of a mission-driven, not-for-profit senior living...
...competitor models. For example, in the case of Agent Completion (AC) data generation, your task... ...ones, and maintain engaging general chat when tools arent required. Ensure... ...Freelancing With Turing: Work in a fully remote environment. Opportunity to work on...
...00 per hour Born into a family with 15 children, Jose Ramirez was "lucky number 7." He started his pursuit of this dream as a 13-year-old bagboy at a grocery store in what is known as The Highlands area of Denver. He later worked as a server at Las Palmas, working 60...
...An international education center in the United States is seeking a freelance teacher for the Japanese - Basic level course. You will be responsible for developing course materials and providing personalized support to students. Candidates should have at least 3 years...
...maintenance standards, which requires continuous visual and written inspections of guestrooms and public space areas. Develop housekeeping and laundry budget. Develop and implement controls for expense management. Conduct periodic inventory of guest...